DIGILOCK
Frequently asked questions
Common questions about DIGILOCK from 3G Electric.
What types of credentials are available for DIGILOCK electronic locks?
DIGILOCK supports multiple credential types for its electronic locks. These include RFID cards (MPN 01-CRNXP-D1) and RFID stickers (MPN 01-CRSXL-D1) for contactless access, as well as ADA user keys (MPN 01-KUSR1-04) for users with disabilities. Programming keys (e.g., MPN 01-PKPJ1-R1) are used by administrators to configure lock settings, add or remove user codes, and retrieve audit data. The specific credential type required depends on the lock model and the access control system in place.
How do I program a DIGILOCK lock using a programming key?
To program a DIGILOCK lock, you need a compatible programming key, such as the DIGILOCK Programming Key (MPN 01-PKPJ1-R1). Insert the programming key into the lock's programming port or hold it near the RFID reader, depending on the model. The lock will enter programming mode, allowing you to set master codes, user codes, and access schedules. Refer to the lock's manual for specific steps, as procedures vary by lock generation. 3G Electric stocks multiple programming key variants to match different lock versions.
Are DIGILOCK locks compatible with existing cabinet or locker cutouts?
Yes, DIGILOCK electronic locks are designed to fit standard cabinet and locker cutouts. For example, the D6AKB-0DS2-619-010U-P model has a body height of 3 27/32 inches and a body width of 2 1/8 inches, which aligns with common mechanical lock dimensions. However, you should verify the cutout dimensions and latch type (e.g., deadbolt) against your specific cabinet or locker before purchasing. 3G Electric can provide dimensional data for each lock model to assist with compatibility checks.
What is the difference between a standard programming key and a 4G replacement programming key for DIGILOCK?
DIGILOCK offers programming keys in standard and 4G-compatible variants. Standard programming keys (e.g., MPN 01-PKPJ1-01) are used with earlier lock generations, while 4G replacement programming keys (e.g., MPN 01-PKPJ1-4R - 4G) are designed for locks that support 4G connectivity or newer firmware. The 4G keys may offer additional features such as remote management capabilities or enhanced encryption. Ensure you select the key that matches your lock's generation to avoid compatibility issues.
Can I use DIGILOCK RFID stickers on existing ID cards or badges?
Yes, DIGILOCK RFID stickers (MPN 01-CRSXL-D1) are designed to be affixed to existing ID cards, badges, or other credentials. The sticker contains an RFID chip that communicates with DIGILOCK locks, allowing contactless access without replacing the entire credential. This is useful for facilities that want to integrate electronic lock access with existing identification systems. The sticker is durable and can be applied to most flat surfaces.
Does 3G Electric supply DIGILOCK products?
Yes — 3G Electric (S) Pte. Ltd. supplies DIGILOCK products. We stock the DIGILOCK catalog and supply genuine factory-original products with full manufacturer warranty and technical support.









