
ZIGEN
Frequently asked questions
Common questions about ZIGEN from 3G Electric.
What is the difference between ZIGEN left-side and right-side chassis cards?
ZIGEN modular matrix cards are designed for specific chassis orientations. Left-side chassis cards (e.g., HX-100-LSC, HX-70-LSC) are intended for installation on the left side of a compatible matrix chassis, while right-side chassis cards (e.g., HX-100-RSC) mount on the right side. This orientation ensures proper alignment with the chassis backplane and signal routing. The choice depends on the chassis model and the desired card layout. Both types offer the same electrical performance, including 60 Hz refresh rate and 4-port capacity.
What transmission distances are available for ZIGEN HDMI matrix cards?
ZIGEN offers HDMI matrix cards with two transmission range options: 70 m and 100 m. The 70 m range cards (e.g., HX-70-LSC) are suitable for shorter cable runs typical in smaller conference rooms or local AV racks. The 100 m range cards (e.g., HX-100-RSC, HX-100-LSC) support longer distances, making them appropriate for larger facilities such as auditoriums or control rooms where sources and displays are farther apart. Both ranges operate at a maximum refresh rate of 60 Hz.
Can ZIGEN modular matrix cards be used with any HDMI matrix chassis?
ZIGEN modular matrix cards are designed for use with ZIGEN-compatible chassis that support modular card insertion. The cards are not universally compatible with all third-party chassis. To ensure proper operation, the chassis must match the card's orientation (left or right side) and provide the necessary backplane connections. 3G Electric recommends verifying chassis compatibility with the product datasheets or consulting technical support before purchase.
What is the maximum refresh rate supported by ZIGEN HDMI matrix cards?
ZIGEN HDMI matrix cards support a maximum refresh rate of 60 Hz. This is standard for most professional AV applications, including presentations, video conferencing, and digital signage. The 60 Hz rate is sufficient for typical video sources such as computers, media players, and cameras. For applications requiring higher refresh rates (e.g., 120 Hz or 240 Hz), ZIGEN cards may not be suitable, and alternative products should be considered.
How many ports does each ZIGEN modular matrix card provide?
Each ZIGEN modular matrix card provides four ports. These ports can be configured as inputs or outputs depending on the card type and chassis setup. The 4-port design allows for efficient signal routing in a compact form factor, enabling system integrators to build matrix sizes in increments of four. For example, a chassis with four input cards and four output cards can support a 16x16 matrix configuration.
What is the difference between a ZIGEN matrix card and a switch frame card?
ZIGEN matrix cards (e.g., HX-100-RSC) are designed for signal routing within a modular matrix system, handling HDMI input or output functions. Switch frame cards (e.g., HX-HH-L, HX-HH-R) are specialized components that manage switching logic and chassis control. The switch frame card typically occupies a dedicated slot in the chassis and coordinates signal paths between matrix cards. Both are required for a fully functional matrix system, with the switch frame card acting as the central controller.
