
HES
Frequently asked questions
Common questions about HES from 3G Electric.
What is the difference between HES mortise electric strikes and HES rim electric strikes for exit devices?
HES mortise electric strikes are designed to fit into a mortise cut in the door frame and work with mortise locksets. They are constructed of stainless steel and measure 4 7/8 inches in height, with 12V AC/DC or 24V AC/DC input options. HES rim electric strikes for exit devices mount on the frame surface and interface with rim-mounted exit devices. They are constructed of stainless steel or brass, measure 9 inches in height and 1 3/4 inches in width, and operate on 12/24V input. The choice depends on the existing door hardware: mortise locks require a mortise strike, while rim exit devices require a rim strike.
What input voltage options are available for HES electric strikes?
HES electric strikes in the 3G Electric catalog include 12V AC/DC, 24V AC/DC, and 12/24V input options. Mortise models such as SKU 45DJ67 operate on 12V AC/DC, while SKU 28XT79 operates on 24V AC/DC. Rim models for exit devices, including SKU 45DJ75, SKU 28XU15, SKU 28XU02, SKU 28XU16, and SKU 28XU01, operate on 12/24V input. SKU 2MXN3 operates on 12/24V DC. Voltage must match the access control power supply at the opening.
What does Performance Duty Rating 1 mean on HES electric strikes?
Performance Duty Rating 1 indicates a heavy-duty rating in the HES product data. The models listed in the 3G Electric catalog, including mortise and rim electric strikes, carry this rating. Heavy-duty strikes are intended for openings with frequent use or where the strike must withstand repeated cycling. The rating is a specification attribute, not a guarantee of a specific cycle count. For exact cycle testing or endurance data, refer to the individual model documentation.
Are HES rim electric strikes compatible with all exit devices?
HES rim electric strikes for exit devices are designed for rim-mounted exit devices, but compatibility depends on the exit device model, latchbolt projection, and frame preparation. The catalog includes models such as SKU 28XU15, SKU 28XU02, SKU 28XU16, SKU 28XU01, and SKU 2MXN3, all measuring 9 inches in height and 1 3/4 inches in width. Some models include monitoring or latchbolt monitoring options, indicated by suffixes in the MPN. Verify the exit device manufacturer and model against the strike specification before ordering.
What finishes are available for HES electric strikes?
HES electric strikes in the 3G Electric catalog are available in stainless steel and brass finishes. Mortise models such as SKU 45DJ67 and SKU 28XT79 are stainless steel. Rim models include stainless steel options such as SKU 28XU15, SKU 28XU02, SKU 28XU16, SKU 28XU01, and SKU 2MXN3, as well as a brass finish option in SKU 45DJ75. Finish selection is typically matched to the door frame and adjacent hardware. The finish is a cosmetic and corrosion-resistance attribute; confirm the specific finish code in the SKU data.
How does 3G Electric support HES electric strike selection and ordering?
3G Electric lists HES electric strikes with SKU-level specifications including strike type, height, width, input voltage, finish, and performance duty rating. Technical buyers can use these attributes to match a strike to the frame preparation, exit device, and power supply. 3G Electric provides quotation and logistics coordination for HES products and ships globally. For replacement or new installation, provide the existing hardware model, voltage available at the opening, and frame dimensions so the correct HES strike can be quoted.
