ROCK
Frequently asked questions
Common questions about ROCK from 3G Electric.
What is the load capacity of ROCK N ROLLER convertible hand trucks?
The ROCK N ROLLER 4-position steel convertible hand trucks, including models R2RT and R2G, are rated for 350 lb capacity when used as a hand truck. These units feature a dual-loop steel frame and flat-free steel wheels. The 4-position design and extendable frame allow conversion between hand truck, dolly, and flatbed configurations, so the same unit can handle different load types without additional equipment. Capacity ratings apply to the hand truck configuration; other positions may have different load limits. For specific application requirements, consult the product specifications or contact 3G Electric for configuration guidance.
What are the dimensions and compartment layout of ROCK food trays?
ROCK food trays for correctional facilities measure 14 1/4 in overall length and 9 1/2 in overall width. They have 7 compartments, which supports portion control and helps reduce cross-contamination during meal service. The trays are available in dark gray, orange, and terra cotta. Corresponding MPNs include 2000DG, 2000O, 2500DG, 2500O, and 2500TC. These trays are not NSF certified. The consistent compartment layout across the line allows facilities to standardize on a single tray format for inventory and handling purposes.
Are ROCK N ROLLER replacement casters compatible with all multi-carts?
The ROCK N ROLLER RCSTR6X3 all-terrain R-Trac caster is designed as a replacement wheel for compatible Rock N Roller multi-carts. It has a 500 lb load capacity and is constructed from aluminum, rubber, and steel. The caster features a built-in locking brake and provides a cushioned ride similar to pneumatic tires without the risk of flats. Compatibility depends on the specific multi-cart model and axle configuration. 3G Electric can verify fitment against your existing cart model and MPN before order placement.
What is the difference between ROCK N ROLLER R2RT and R2G hand trucks?
Both the R2RT and R2G are 4-position steel convertible hand trucks with extendable frames and a 350 lb capacity in hand truck mode. They share a dual-loop frame design and flat-free steel wheels. The primary difference is in the specific configuration and part number designation. The R2RT and R2G are listed under separate MPNs, which may reflect variations in wheel type, frame finish, or included accessories. For a detailed comparison of specifications, contact 3G Electric with your application requirements and we can provide side-by-side data.
Are ROCK food trays suitable for use outside correctional facilities?
ROCK food trays are described as designed for correctional facilities, but their construction and compartment layout also suit other institutional meal service environments where portion control and durability are required. The trays measure 14 1/4 in by 9 1/2 in and have 7 compartments. They are available in dark gray, orange, and terra cotta. These trays are not NSF certified, so they may not meet requirements for certain food service applications that mandate NSF listing. Buyers should verify certification requirements for their specific facility type before ordering.
What replacement parts are available for ROCK N ROLLER carts?
3G Electric supplies replacement wheels, casters, bearings, brakes, and axles for ROCK N ROLLER multi-carts and hand trucks. The RCSTR6X3 all-terrain R-Trac caster is one example, featuring a 500 lb capacity, aluminum/rubber/steel construction, and a built-in locking brake. These parts allow maintenance teams to restore cart function without replacing the entire unit. Availability varies by part number. For specific replacement part inquiries, provide the cart model and MPN to 3G Electric for cross-referencing and quote generation.
