
THERMOSOFT
Frequently asked questions
Common questions about THERMOSOFT from 3G Electric.
What voltage options are available for THERMOSOFT underfloor heating systems?
THERMOSOFT underfloor heating systems are available in both 120V AC and 240V AC configurations. For example, models like the WW30-120 (540 W, 30 ft) operate at 120V AC, while the WW20-240 (360 W, 20 ft) operates at 240V AC. The choice depends on the local electrical supply and the specific heating load requirements of the installation area.
Does the THERMOSOFT InstAlarm Monitor work with all THERMOSOFT heating mats?
The THERMOSOFT InstAlarm Monitor (model INSTALRM) is designed for use with radiant floor heating mats, including THERMOSOFT systems. It serves as an accessory to monitor the heating circuit and includes a screwdriver for installation. It is compatible with the WW series mats, but always verify compatibility with the specific mat model and thermostat used.
Are THERMOSOFT underfloor heating systems supplied with a thermostat?
No, THERMOSOFT underfloor heating systems, such as the WW10-240 and WW40-120, do not include a thermostat. They are supplied with a 10-inch lead wire and require a separate thermostat for temperature control. 3G Electric offers compatible thermostats and accessories to complete the system.
What is the maximum length and wattage of THERMOSOFT heating mats available from 3G Electric?
The largest THERMOSOFT heating mat available from 3G Electric is the WW120-240, which has a length of 120 ft and a wattage output of 2,160 W at 240V AC. Smaller options include the WW10-240 (10 ft, 180 W) and WW30-120 (30 ft, 540 W), allowing for flexible sizing across different room dimensions.
Can THERMOSOFT heating systems be used under tile flooring?
Yes, THERMOSOFT underfloor heating systems are designed for installation under tile, stone, and other floor coverings. They are typically embedded in thin-set mortar or self-leveling compounds, making them suitable for radiant floor heating in bathrooms, kitchens, and other tiled areas.
Does 3G Electric supply THERMOSOFT products?
Yes — 3G Electric (S) Pte. Ltd. supplies THERMOSOFT products. We stock the THERMOSOFT catalog and supply genuine factory-original products with full manufacturer warranty and technical support.
